Website maintenance offer

A Parish Council can pre-purchase any the following options –

• 10 hours at a cost of £180 plus VAT (for new Councils taking on the service for the first time or requiring migration from another website, and if the Webmaster thinks necessary)

• 5 hours at a cost of £90 plus VAT

• 3 hours at a cost of £54 plus VAT

(These prices are doubled if the Parish Council is not a subscribing member of LALC at the time of taking on the service).

The service will be a rolling programme where your purchased time will only expire when it has been used up. When a Parish/Town Council uses all of their purchased time, then further hours, as listed above can be purchased. There is no advantage purchasing one package over another as they are all based on the same hourly rate of £18 per hour. Time used is logged by the minute.

The Website Maintenance Service enables the Webmaster to work on your website under your guidance and requirements; you remain solely responsible for the layout of the website and its content so that you always know what’s on there.

The service also allows you to receive unlimited advice, documents, Zoom/Skype and telephone calls should you need to discuss something which will be charged per minute from your purchased minutes.

Work performed includes adding agendas, minutes, financial documents and policies, local activities, news events and/or resetting the entire website layout, in part or in full. You buy the hours needed and The Webmaster will do anything to the website that is instructed by you; the parish/town council remain completely in control.  Instructions are usually expected to be received from the Clerk on behalf of the Council.

If your council would like to sign up to the WMS, please liaise with LALC on 01673 866596 or e-mail to enquiries@lalc.co.uk.

The Website Maintenance Service commences once the order has been received by the LALC Office and an invoice has been issued.  At this point the Webmaster will be informed and contact will take place to get the service underway. 

Website Training:  Councils with an LCC website may decide they don’t wish to take up this offer and will carry on maintaining their own site. We can offer additional areas of support for these councils which is listed in our Training Bulletin and on the members portal for booking a place.  The courses are in the Annual Training Scheme and for those councils that do not subscribe to the Annual Training Scheme there will be training fee per person attending:

• Access to e-group for sharing good practice and common issues

• Course: LCC website maintenance for new users via Zoom. 

• Course: LCC website maintenance refresher via Zoom.  

If your Parish Council would like to book Jadu training Councils may book this through the 'Training Courses' tab once logged into the portal.  

To sign up to any of the website support services, please contact LALC on 01673 866596 or e-mail to enquiries@lalc.co.uk.  Support services will only be started once the LALC Office has confirmed the order has been placed. An invoice will be issued to the Council. 

A parish/town council should usually agree the purchase of website maintenance service at their parish/town council or relevant committee meeting or if urgent through delegated powers to their Clerk/RFO.  When ordering the service they can provide the minute reference and/or purchase order number.